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Website Terms and Conditions of Use

Delivery policy
This is subject to availability, deliveries to metropolitan areas will be made within 5 -7 working days and rural area deliveries will be 8-10 working days. Courier fees will be verified upon checkout. Delivery will be confirmed by email.

In the event of breakages please record this on the delivery note, so that this can be addressed.

Refunds policy
The provision of goods and services by Quantum Stud is subject to availability. In the event of no availability Quantum Stud will refund the purchaser in full within 30 days. Cancellation of orders by the client will incur a 50% administration fee.

Payment options
Payment may be made by bank transfer into the Quantum Stud bank account. In the latter case, please request the bank details via email.

Customer privacy policy
Quantum Stud shall take all reasonable steps to protect the personal information of purchasers. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Responsibility
Quantum Stud takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Quantum Stud chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Company information
This website is run by Quantum Stud farm based in Benoni, South Africa.